OUR CLIENTS LOVE US...IT'S MUTUAL
Zack Brown and Nailhead Contractors remodeled an older condo so my son could sell it. On our first meeting, in Webster, he was on time, asked my budget, what I wanted done, took notes and offered solutions to keep in budget. The project took just a little longer, about 4 days outside of the finish date projected, because of some problems along the way that were undetectable before onset of the work. I felt comfortable and gave him a key and would check every few days. He always called and offered solutions when problems occurred. Mr. Brown also has teams that work for him and he would let you know who would be on the project at all times. The project consisted of tile flooring, replacing bathroom vanities, lights and sheet rock repair. Nailhead also made wooden shaker style kitchen cabinet doors that are great looking . All the electrical, plumbing and painting were also done by Nailhead Contractors. Zack Brown's crew took the time to protect the wood floor from any damage. They cleaned the site every night before leaving. The condo sold in one day because of all the hard work. Nailhead truly loves what they do. It's just not another project. They put their hearts into it. The project ran over budget by a small amount due to the unforeseen issues that he was presented with, but he worked to keep it reasonable and close to budget as possible. Also Wendy Brown is a decorator and makes product choices. She is also pleasant and easy to work with and skilled in interior design. I would use them again.
John and Angel M.
Zack and NailHead Contractors have proven to be reliable and honest . He calls when he says he will, shows up for the job early and does amazing work. If he’s doing a project for us, we have total peace of mind that the work will be done as expected and in a timely manner. If there are any hiccups with the project, he comes directly to us to explain, show his solution, ask our opinion if there is a choice in decision to be made and he resolves them with ease and professionalism. Our kitchen makeover is so wonderful and met an exceeded our expectations. We have other projects to tackle in the next few months and will be calling NailHead Contractors, Zack Brown back for those. Thanks Zack, we really appreciate the job well done and are very happy with the beautiful results!
Boy oh boy am I glad I called Mr. Zack with NailHead! I am very skeptical about honest pricing, and being a single older female was concerned about being taken advantage of. Zack was courteous, very well mannered and made me feel comfortable from the first time I met him. I knew I was in good hands, just something about his demeanor. He is extremely professional while warm and friendly. He took time to explain every detail of my estimate, answering every question I had clearly and was willing to work within my budget with other options available should one or two things exceed what I intended to spend. The job went fast and smooth and he always kept me informed of every phase and where they were on the project. His crew was also just as polite and professional. I am so pleased with the work they did that I tell all my friends about them now. I will use NailHead Contractors from now on. It's nice to know an old gal like me has someone to trust in a world not always so trustworthy anymore. Thanks NailHead.
Bill and Nica H.
Great job and thorough. We expected them to finish in three weeks and they were done in two! Every day, even during the demo process, they left at the end of the day a very tidy and trip free demo area which we felt was very considerate of them. Their workers are fast and professional. The owner, Zack makes sure everything is done by the book, dots every "I" and crosses every "T" and always available to answer any questions. We really enjoyed this experience and have no regrets, not one. We highly recommend using NailHead for any room remodel you need done, you won't be sorry.
Joseph (Joe) and Sharynelle N.
We had several projects to get done before Summer and searched for a contractor we could trust since we would not be home during most of the work day. Zack Brown with NailHead contractors was just that contractor for us. He made a great impression on the first visit and we never felt our safety or belongings were at risk with his company. He was always stopping in to make sure all things were running smoothly and stayed to make sure if there was any question. He even gave us his personal number to reach him after hours and was available for us then as well. Super nice guy, very skilled and knowledgeable and worked with us through every detail of our job and at a very fair price. Will use again, and again!